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[contact-form-7 404 "Not Found"]Archive for May 18th, 2021
How do I cancel the insurance?
To cancel, please call our Administrative Office at 757-985-4225.
Why am I receiving monthly bank statements from Wesbanco?
FirstNet/Wesbanco processes premium in a Savings account in your name. Because of this, Wesbanco sends monthly bank statements showing activity conducted in that account including how much premium was deposited in that Savings account and remitted to the insurance carrier.
What is Bucketpay?
Bucketpay is the brokerage that sells the Benefits and handles all customer service including answering questions of coverage, premium cost, premium issues, claim questions, etc.
What is the difference between Bucketpay and Colonial Life?
Bucketpay is your broker, while Colonial Life is the Carrier that issues the policies.
How do I sign up for the Benefits?
Benefit enrollment is typically conducted in-person at the employee’s work site. If there are Bucketpay Representatives at your worksite this week, please see them to sign-up. If you are away during the enrollment, please call our main Sale’s Rep at 501-615-5557.
What are the policy rates?
To receive quotes for the Benefits, please speak with the Bucketpay Representative working at your Center this week or call our main Sale’s Rep at 501-615-5557.
Who do I call if I have questions?
For Sales, call 501-615-5557. For Administrative Office, call 757-985-4225.